Visiting Angels Training and Support

Initial training is your opportunity to learn from our industry experts; people who have spent decades in both the care and the franchise industry, and who know how to make this business work.

Your comprehensive franchise training includes dedicated online sessions led by our experienced American colleagues and franchisees. This ensures you gain valuable insights from our global network while learning from those who have successfully built high-growth care businesses.

You’ll also attend in-person training at our Sheffield Head Office, where both you and your Registered Manager will receive hands-on guidance tailored to franchise growth and operational success. This structured approach ensures you are fully equipped to build and scale a profitable, sustainable home care business.

This intensive training course covers:

  • Recruitment and retention of caregivers
  • Sales, marketing and networking
  • Handling enquiries and overcoming objections
  • UK care operations: legislation and CQC
  • Systems and procedures for: Client Assessments, Care Plan production and Review
  • Staff and care visit scheduling
  • Accounts and payroll.

Knowledge for life

We don’t believe in training you once and sending you on your way. We provide regular, ongoing training for the life of your franchise. A combination of e-learning, live webinars, group and one-to-one sessions provide a comprehensive programme, designed to help you to be the best business owner you can be.